Privacy Policy

Last Updated: 30 September 2026

At TSI Metals Pvt. Ltd., we respect your privacy and are committed to protecting the information you share with us through our website.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you when you interact with our website, enquiry forms and services.

By using this website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

When you submit an enquiry, request a quotation or contact us through our website, we may collect information such as:

• Full Name
• Company Name
• Phone Number
• Email Address
• Business Address
• Delivery Location
• Product Requirements
• Grade or Specification
• Quantity Requirements
• Message or Enquiry Details
• Documents, drawings or files voluntarily uploaded by you

We may also collect basic technical information automatically when you visit our website, such as browser type, device information, IP address and website usage information, where applicable.

2. How We Use Your Information

The information you provide may be used to:

• Respond to your enquiries
• Provide product information
• Prepare quotations
• Understand your steel requirements
• Confirm product availability
• Communicate regarding orders and requirements
• Coordinate delivery-related information
• Provide customer support
• Improve our website and services
• Maintain website security
• Comply with applicable legal requirements

We use your information primarily for legitimate business and communication purposes related to your enquiry or interaction with TSI Metals.

3. Information Submitted Through Forms

If you submit information through a Get a Quote, Contact Us or other enquiry form, the information may be accessed by authorised members of the TSI Metals team for the purpose of responding to your request.

Submitting an enquiry does not automatically create an order or commercial agreement.

4. Communication With You

If you provide your phone number, WhatsApp number or email address, TSI Metals may use these details to respond to your enquiry or communicate regarding your product requirements.

We may contact you regarding:

• Product enquiries
• Quotations
• Availability
• Order-related communication
• Delivery coordination
• Business requirements
• Customer support

Where applicable, you may request that we stop sending non-essential communications.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand website usage and enhance the user experience.

Cookies may help us understand information such as:

• Pages visited
• Website interactions
• General browsing behaviour
• Device and browser information
• Website performance

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Analytics And Website Technologies

We may use website analytics or similar technologies to understand how visitors use our website.

This information may help us:

• Improve website performance
• Identify technical issues
• Understand visitor behaviour
• Improve website navigation
• Improve our products and services

Where third-party analytics or technology providers are used, their respective privacy policies may also apply.

7. Sharing Of Information

TSI Metals does not intend to sell your personal information.

Information may be shared with authorised employees, service providers, technology providers, logistics partners or other relevant parties where reasonably necessary to respond to your enquiry, provide requested services, process an order or operate the website.

We may also disclose information where required by applicable law, legal process or a lawful government request.

8. Data Security

We take reasonable measures to protect the information provided to us against unauthorised access, misuse, alteration or disclosure.

However, no website or electronic transmission can be guaranteed to be completely secure. Therefore, users should avoid submitting sensitive information that is not necessary for their enquiry.

9. Third-Party Websites

Our website may contain links to third-party websites or services.

TSI Metals is not responsible for the privacy practices, content or security of third-party websites.

We recommend reviewing the privacy policy of any external website before providing personal information.

10. Data Retention

We may retain information for as long as reasonably necessary to:

• Respond to your enquiry
• Maintain business and transaction records
• Provide requested services
• Resolve disputes
• Meet applicable legal or regulatory requirements
• Maintain legitimate business records

When information is no longer required, it may be deleted or securely disposed of, subject to applicable requirements.

11. Your Information And Requests

Depending on applicable law, you may contact us regarding the personal information you have provided to TSI Metals.

You may request information regarding:

• The personal information you have provided
• Correction of inaccurate information
• Updating your contact details
• Withdrawal of certain communications
• Deletion of information where applicable

Requests may be subject to applicable legal, contractual and operational requirements.

12. Children’s Privacy

Our website is intended for business and general informational purposes and is not specifically directed toward children.

We do not knowingly request or collect personal information from children for marketing or business purposes.

13. Changes To This Privacy Policy

TSI Metals may update this Privacy Policy from time to time to reflect changes in our website, business practices, technology or applicable requirements.

Any changes will be published on this page with an updated “Last Updated” date.

We recommend reviewing this page periodically.

14. Contact Us

If you have questions about this Privacy Policy, your personal information or how your information is handled, please contact us.

TSI Metals Pvt. Ltd.

Address:
Plot No. 57/1 & 2, Near Whirlpool Chowk, Sector 24, NIT Faridabad, 121001

Phone:
+91-9999885891
+91-9212716650
+91-9873270775

Email:
info@tsimetals.in

Have a Question About Your Information?

If you have any privacy-related questions or requests, contact the TSI Metals team using the details above.

TSI Metals Pvt. Ltd. — Simplifying Tomorrow.